At fortune 88, your privacy is more than a legal obligation — it is our genuine commitment to every Malaysian member. This document clearly explains how we collect, use, protect, and manage your personal data.
The Fortune 88 Privacy Policy is built on six core principles that ensure the personal data of Malaysian members is always protected to the highest standard.
Fortune 88 only collects data that is strictly necessary to operate our services effectively. We do not gather irrelevant information or excessive data that does not contribute to your security or experience.
All Fortune 88 member data is protected with 256-bit SSL encryption — the same technology used by Malaysia's major banks. Our servers are secured by multi-layered firewalls and around-the-clock intrusion detection systems.
Fortune 88 never sells, rents, or discloses our members' personal data to advertisers or third parties for commercial purposes. Your data belongs to you, and we respect the trust you place in us.
As a Fortune 88 member, you have the full right to access, amend, transfer, or request deletion of your personal data at any time. The process is straightforward and can be handled through the Fortune 88 support team.
All financial transactions on Fortune 88 via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed through fully encrypted channels. We do not store your card or bank account information on our servers.
Fortune 88 is committed to being fully transparent about how your data is used. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so every Malaysian member knows exactly where they stand.
This Fortune 88 Privacy Policy forms part of Terms & Conditions ours and should be read together with this Policy. By using the Fortune 88 platform, you agree to the terms set out in this Privacy Policy.
Fortune 88 ("we", "platform", or "Fortune 88") operates an online entertainment platform offering a wide range of gaming services — including Live Casino, Slots, Sports Betting, Lottery, Jackpot, and more — for Malaysian players. In providing these services, we are required to collect and process certain personal data from our members.
This fortune 88 Privacy Policy clearly and transparently outlines:
This Privacy Policy applies to all users of the Fortune 88 platform in Malaysia, including registered members, website visitors, and anyone who interacts with our platform through any digital channel.
Fortune 88 collects your personal data through several channels — directly when you interact with our platform, automatically during your use of the platform, and in certain circumstances, from reputable third-party sources. The categories of data we collect are as follows:
| Data Type | Details | Requirements |
|---|---|---|
| Full Name | Name as per MyKad or identification document | Required |
| Phone Number | Active Malaysian phone number | Required |
| Email Address | A valid and active email address | Required |
| Date of Birth | For age verification (18 years and above) | Required |
| Password | Stored in encrypted hash form | Required |
| Residential Address | Current residential address in Malaysia | For KYC |
For anti-money laundering compliance and KYC requirements, Fortune 88 may request additional documents such as:
When you make a deposit or withdrawal on Fortune 88 using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), we record transaction details including the amount, date and time, and payment method. Your bank account number or sensitive eWallet details not stored directly on Fortune 88 servers.
Fortune 88 records your gaming history, including bets placed in games such as Baccarat, Live Casino, Slots, Sports Betting on Football, Cricket, Jackpot, and others. This data is used to resolve disputes, ensure game integrity, and meet regulatory requirements.
When you visit or use the fortune 88 platform, we automatically collect certain technical data, including your IP address, browser type and version, device type (smartphone, tablet, or laptop), operating system, and the pages you visit within our platform.
Fortune 88 uses your personal data only for legitimate, clearly stated purposes. We do not process your data beyond the limits set out in this Privacy Policy. The primary purposes for which your data is used are as follows:
Fortune 88 processes the personal data of our Malaysian members on clear and lawful legal bases. Depending on the type of processing involved, the applicable basis is:
Fortune 88 do not sell our members' personal data to any third party for marketing or commercial purposes. However, in the course of operating our platform, your data may be shared with the following parties under limited and controlled circumstances:
Fortune 88 works with selected technical service providers that help us operate the platform — including cloud service providers, gaming software vendors, and payment processors for Malaysian eWallets and FPX. All such providers are bound by strict data protection agreements and may only use your data for purposes authorised by Fortune 88.
Fortune 88 may be required to disclose certain data to regulatory authorities or law enforcement where mandated by applicable Malaysian law. Any such disclosure will be made only to the extent necessary and in full compliance with the proper legal procedures.
In the event of a merger, acquisition, or any change in ownership of Fortune 88, member data may be transferred to the succeeding party — subject to privacy protections equivalent to or greater than those set out in this Privacy Policy.
Fortune 88 continuously invests in the most advanced cybersecurity infrastructure to protect the personal data and financial information of our Malaysian members. Key security measures we employ include:
While Fortune 88 takes all reasonable precautions, no security system can be guaranteed 100% secure against every threat. We therefore encourage you to take your own protective measures — such as using strong passwords, keeping your login credentials private, and notifying us immediately if you suspect any suspicious activity on your Fortune 88 account.
Fortune 88 retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by law. Retention periods vary depending on the type of data and applicable requirements:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Ongoing service management |
| Transaction Records (RM) | 7 years after the transaction | Financial regulatory compliance |
| KYC Records | 5 years after account closure | AML / Regulatory requirements |
| Game Logs | 3 years | Dispute resolution & auditing |
| Technical Log Data | 90 days | Security & incident investigation |
| CS Communication Data | 2 years | Quality assurance & reference |
When data is no longer required, Fortune 88 will securely delete or anonymise it using industry-recognised methods to ensure it cannot be recovered or reused.
As a Fortune 88 Malaysia member, you have important rights regarding your personal data. Fortune 88 is committed to facilitating the exercise of these rights:
Request a copy of all personal data Fortune 88 holds about you.
Request the correction of any inaccurate or outdated personal data.
Request deletion of your data when it is no longer needed (subject to legal obligations).
Request Fortune 88 to restrict the processing of your data under certain circumstances.
Get a copy of your data in a structured, portable format.
Object to data processing for direct marketing or where processing is based on legitimate interests.
To exercise any of the above rights, please contact the Fortune 88 support team by email at support@fortune88.im or via 24/7 live chat. We will process your request within a reasonable timeframe, typically no longer than 30 business days.
The Fortune 88 website and platform use cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:
These cookies are required for the Fortune 88 platform to function properly. They manage your login session, store your language preferences, and ensure the security of your financial transactions. Without them, you will not be able to use the Fortune 88 platform in full. Essential cookies cannot be disabled.
These cookies help us understand how Malaysian members interact with the fortune 88 platform — which pages are visited most, session duration, and navigation paths. This information is used in aggregated, anonymised form to improve our platform. You may opt out of these cookies at any time.
These cookies store your personal preferences — such as display theme, language, and game settings — so your experience is ready for you each time you return to Fortune 88. These are convenience cookies and can be disabled without affecting the platform's core functionality.
Fortune 88 takes child protection very seriously. Our platform is exclusively for individuals aged 18 years and above only. We do not knowingly collect personal data from individuals under the age of 18.
If you are a parent or guardian who becomes aware that your underage child has registered for or is using the Fortune 88 platform, please contact us immediately at support@fortune88.im. We will investigate the matter and take immediate action, including deleting the relevant account and associated data.
Fortune 88 uses multiple age-verification mechanisms for new registrations, including MyKad verification and a KYC process. We also support responsible gaming initiatives for children and teenagers — for more information, please visit the fortune 88 Responsible Gaming.
Fortune 88 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or updates to the services we offer. We are committed to informing you of any material changes through the following means:
We encourage you to review Fortune 88's Privacy Policy periodically. Your continued use of the Fortune 88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions or concerns, or wish to exercise your rights in relation to Fortune 88's Privacy Policy, please contact us through any of the following channels:
Support@fortune88.im
Response within 2–3 business days
Available in Bahasa Malaysia
Response within minutes
This document should be read in conjunction with Fortune 88 Terms & Conditions and page Responsible Gaming us. Visit Fortune 88 FAQ for answers to common questions about your account and privacy.
With a transparent Privacy Policy and the highest standard of data security, Fortune 88 is an online entertainment platform you can trust completely. Over 500,000 Malaysian members have played with us — now it's your turn.